Exceptional client care requires technical skill, an ability to communicate effectively and a genuine concern for the well being of the client. We constantly strive to adhere to these principles.
We conduct satisfaction surveys regularly and use client and staff feedback to improve our service delivery and our workplace environment.
We are proud of our reviews and are always looking to contribute to client success.
Comments from recent surveys have included the following:
“we found the services provided to be extremely helpful, professional and competent”
“I trust their advice on complicated income tax and HST matters to allow me to focus on what is important-my business!”
“Deep enough bench strength to cover anything and small enough to pay attention”
“A truly responsive and responsible partner in our business and has been for many years”
“In every instance where advice or assistance has been needed it has been provided with clarity and timeliness”
“From the partner to the new graduate, the quality of service was second to none”
“It is always a pleasure working with them” “Dependable, personable, professional and they are always there when we need them”